Date: July 3, 2003
CPSC, Firms Announce Recall of S.I.T.
Gas Temperature Controls on GSW Water Heaters.
WASHINGTON, D.C. – The U.S. Consumer Product
Safety Commission announces the following recalls in voluntary cooperation
with the firms listed below. Consumers should stop using recalled products
immediately unless otherwise instructed. To access color photos of recalled
products, go to the Commission’s Web site at
www.cpsc.gov.
Name of product: S.I.T. Gas Temperature
Controls on GSW Water Heaters.
Units: 13,000 in USA.
Distributor: GSW Industries Inc., of
Fergus, Ontario, Canada.
Manufacturers: S.I.T. Manufacturing
N.A.S.A. de C.V., of Mexico; GSW Industries, Inc., of Canada.
Hazard: A potential burn hazard from
ignition flashback or an increase in tank water temperature.
Incidents/Injuries: None reported in the
U.S. In Canada, where 140,000 units were sold, there were 45 incidents
reported, including 15 reports of minor burns.
Description: This recall involves GSW
water heaters with S.I.T. model 650 AC4 gas/temperature control knobs. The
control knobs on GSW propane water heaters are red and the control knobs on
GSW natural gas water heaters are blue. The control knobs can be found on
GSW Water Heaters with serial numbers ranging from 0202694162 to 0304507825.
Sold at: Regional appliance distributors
from February 2002 through April 2003 for between $150 and $550.
Manufactured in: The gas temperature
controls were manufactured in Mexico. The water heaters were manufactured in
Canada.
Remedy: When installing a GSW water heater
with a SIT AC4 gas control valve in the identified group, or relighting the
pilot light, the following instructions must be complied with:
1. Make sure that the water heater contains cool water prior to lighting the
pilot by opening a hot water faucet near your water heater and allowing the
water to run for five minutes. Close the faucet.
2. Turn the gas/temperature control knob clockwise to the maximum (VERY HOT)
setting, and then slowly turn the knob back counterclockwise to the PILOT
position, indicated by the yellow button. Listen for the main valve to close
- this would a popping or snapping sound. This sound is different from the
clicking sound that the knob makes as you turn it.
3. If you hear the popping sound then the valve is working properly. You
should then read and follow the "Installation and Operating Instructions".
If you do not hear the popping sound then do not attempt to light the pilot
and replace the valve.
4. If the unit has been stored or is being installed in a cold environment
and the main valve does not close before the knob is turned back to the
PILOT position, the gas control valve must be warmed up to a temperature
above 32 degrees F or 0 degrees C. Once warmed up, repeat the procedure
above. If the gas control valve does not close (popping sound), replace the
valve. If the water is too hot or if the temperature and pressure valve
opens, turn down the temperature using the temperature control. If the water
remains too hot or the temperature and pressure relief valve continues to
open, then replace the valve.
Consumer Contact: Call GSW toll-free at
(800) 263-3502 between 8 a.m. and 5 p.m. ET Monday through Friday or visit
the firm’s Web site at www.gsw-wh.com. Consumers can also contact S.I.T.
Controls USA Inc. at (704) 369-2810 between 8 a.m. and 5 p.m. ET Monday
through Friday.
Media Contact: Steve Ilott for GSW
at (519) 787-5505 or Jim Kupsh for S.I.T. at (704) 369-2807.